How’s your listening?

Have you ever stopped to observe the way you listen? It can be either listening to yourself, your child or your partner? And how are you heard by others?

When we try to listen, we find it extremely difficult as we are always projecting our opinions and ideas. When these factors dominate, we hardly hear what the other is saying to us.

In the book “You’re not listening: what you’re missing and why it matters” the author of the book Kate Murphy says that her research has led to the conclusion that “Listening goes beyond simply hearing what people say. It also involves paying attention to how they say it and what they do while they are saying it, in what context, and how what they say resonates within you.” It continues: “Good listeners ask good questions. One of the most valuable lessons I learned as a journalist is that anyone can be interesting if you ask the right questions. That is, if you ask really curious questions that do not have the hidden agenda to correct, save, advise, convince or correct.”

Active listening is the way we work our listening to enhance the way we act with more awareness using the maximum of our emotional intelligence. Do you believe that this is a skill that needs to be developed by many of us these days?

Source: NY Times

What can we learn from the obvious? Affective communication in Emotional Intelligence?

Communication is not obvious. When we are together, either digitally or in person, we are naturally creating a body of affection between those who speak and those who listen.

This interaction can be very powerful to those whom are listening or speaking. We talk about our own place in the world, because our repertoires are different.

When we are aware of all this and when we practice our hearing, we convert a normal dialogue into a rich conversation.

Have you heard that there are two types of relationships? One that is a “tennis game” and another that is a “paddleball game”?

In the tennis game, you use all your ability so that the other side receives the ball in the worst possible way. The relationships in the tennis game are focused on the other’s mistake and not on the quest to raise the level of the exchange. In turn, in the paddleball game, you make sure that the other receives the ball in the best possible way. Here, relationships are focused on resolving and continuing the level of the exchange.

This game analogy is very powerful as it illustrates how we can create a more affectionate type of communication and it enables one to understanding that affective communication is not something obvious.

How do you take care of conflict in your relationships to generate learning?